Desk
3 pieces from this desk.
Bridget McCormack's exit as American Arbitration Association CEO took effect October 2, 2026, and Steve Errick now runs the largest US provider on an interim basis. The mass arbitration rules, fee schedule and AI Arbitrator stay in place while the board searches for a permanent chief.
Rules Desk · 11 min
The American Arbitration Association and Jus Mundi surveyed 557 US arbitration professionals and found average trust in AI of 2.18 out of 5.00 — but 3.42 among daily users and 0.83 among non-users. The report landed five days after the AAA seated 37 lawyers in an AI Ambassador Program.
Rules Desk · 15 min
Two providers, two philosophies. The AAA applies its mass regime at its own discretion and flattened the initiation fee; JAMS will only run its procedures if you wrote them into the contract. The gap between those choices decides who has leverage on day one.
Rules Desk · 4 min