Privacy Policy

This Privacy Policy explains how DGY LLC, trading as MassArbitration (“we”, “us”), handles personal information when you visit massarbitration.co, subscribe to the briefing, or contact us. It applies to the Site and the newsletter. It does not cover third-party sites we link to, which have their own policies.

Information you give us. When you subscribe we collect your name, work email address, and phone number, and — if you choose to provide them — your firm or organisation and your role. If you email us or submit a correction, we keep the message and your contact details.

Information collected automatically. When you submit a form we record the page you submitted from, the referring page, your browser’s user-agent string, and the country inferred from your IP address by our hosting provider. We do not store your full IP address in our records. Our hosting provider (Vercel) keeps standard server logs, including IP addresses, for security and operations under its own retention rules.

Cookies and local storage. We do not use advertising cookies or analytics trackers. The Site stores one value in your browser’s local storage to remember whether you have dismissed or completed the newsletter prompt, so it does not show again. It never leaves your browser.

• to send you the briefing and service messages about it;
• to verify, where we judge it necessary, that a subscriber works in the legal field — which is why we ask for a phone number and firm;
• to answer your messages and act on corrections;
• to protect the Site against abuse — including honeypot and rate-limit checks on forms;
• to understand, in aggregate and without profiling individuals, which pages bring readers to the briefing.

Where EU or UK data protection law applies, we process subscriber details on the basis of your consent (which you may withdraw at any time by unsubscribing), and we process security and operational data on the basis of our legitimate interest in running a reliable site. We do not make automated decisions with legal or similarly significant effects.

We do not sell personal information, and we do not share it for cross-context behavioural advertising. We share it only with service providers who process it on our instructions:

• Google — subscriber details are stored in a Google Sheet in our Google Workspace account; the “Add to Preferred Sources” button loads a script from Google, which may set its own cookies subject to Google’s privacy policy;
• Vercel — hosts the Site and processes requests, including server logs;
• an email delivery provider, when we send the briefing.

We may also disclose information if required by law or legal process, to protect our rights, or in connection with a merger, sale, or reorganisation of the business, in which case this Policy continues to apply.

Subscriber details are kept while you remain subscribed and for up to 3 years after you unsubscribe, so that we can honour suppression requests and show that consent was obtained. Form security metadata is kept for the same period. Messages you send us are kept as long as needed to deal with them.

Form submissions travel over HTTPS to our server, which validates them and forwards them to storage over an authenticated connection; the storage endpoint is never exposed to your browser. Access to the subscriber list is limited to people who need it. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Depending on where you live you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to complain to a supervisory authority. Everyone, regardless of location, may:

• unsubscribe using the link in any briefing;
• ask us to correct or delete their details by emailing privacy@massarbitration.co;
• use the privacy request form, which we accept from anyone, not only Californians.

We will respond within 45 days, or sooner where the law requires.

This section supplements the Policy for California residents and is our Notice at Collection.

Categories collected in the last 12 months: identifiers (name, email, phone); professional information (firm, role); internet activity (source page, referrer, user agent); geolocation at country level. We collect them from you directly and from your browser. We do not collect sensitive personal information as defined by the CPRA.

Purposes: those listed under “How we use it”. Disclosed to: the service providers listed under “Who we share it with”. Sold or shared: none. We do not sell or share personal information and have not done so in the preceding 12 months, and we have no actual knowledge of selling or sharing the personal information of anyone under 16.

Your California rights: to know what personal information we collect, use, disclose, and the categories of sources and recipients; to access it; to delete it; to correct inaccurate information; to opt out of sale or sharing (not applicable — we do none); to limit use of sensitive personal information (not applicable — we collect none); and not to be discriminated against for exercising these rights.

How to exercise them: submit the California privacy request form or email privacy@massarbitration.co. We verify requests by matching the details you provide against our records and, where needed, by confirming through the email address on file. An authorised agent may submit a request on your behalf with your written permission; we may still ask you to verify your identity directly. We respond within 45 days and may extend once by a further 45 days with notice.

Retention: as stated under “How long we keep it”. Shine the Light: we do not disclose personal information to third parties for their direct marketing.

Residents of states with comprehensive privacy statutes — including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others — may exercise equivalent rights of access, correction, deletion, and portability through the same form or email address. We do not engage in targeted advertising, sale of personal data, or profiling with legal effects. If we decline a request you may appeal by replying to our decision; we will answer the appeal in writing.

The Site is written for legal professionals and is not directed to anyone under 18. We do not knowingly collect personal information from children; if you believe we have, contact us and we will delete it.

We are based in the United States and store information there. If you access the Site from elsewhere, your information will be transferred to and processed in the US, where privacy laws may differ from your own. Where required, we rely on the service providers’ standard contractual safeguards.

We will post any revision here with a new effective date and notify subscribers of material changes. Questions, requests, and complaints: privacy@massarbitration.co.