Claimant Vetting
Verification that each claimant is real, identifiable, and actually bound by the arbitration agreement.
Vetting establishes that a claimant exists, held the account or used the product, falls within the limitations period, and is subject to the clause being invoked. Respondents increasingly demand evidentiary preconditions — proof of purchase, account identifiers, sworn statements — before a demand is treated as properly filed, and provider gatekeepers now police these questions at the initiation stage rather than leaving them to merits arbitrators.
See also
- Affirmation RequirementA provider rule obliging counsel to attest that each claimant's information is accurate.
- Evidentiary PreconditionA clause term requiring documentary proof of a claim before arbitration may be initiated.
- Process ArbitratorAn AAA-appointed neutral who resolves administrative disputes before merits arbitrators are appointed.
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