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Arbitration Procedure

JAMS

A major US provider whose mass arbitration procedures apply only by express agreement.

JAMS issued Mass Arbitration Procedures and Guidelines effective May 2024, triggered at seventy-five claimants represented by the same or coordinated counsel regardless of dispute type. The defining feature is consent: unlike the AAA regime, the JAMS procedures apply only where the parties have expressly adopted them, which limits their usefulness as a defensive tool for any company that did not name them in advance.

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